Effective Date: February 26, 2026
Last Updated: February 26, 2026
1. Introduction and Welcome
Welcome to Home Plus Storage CANADA Limited (“Company,” “we,” “us,” or “our”). We are dedicated to helping you achieve “Tidy Space, Joyful Living!” by providing smart storage tools to tidy up, live better, and love your space. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.homeplusstorage.com (the “Site”), make a purchase, or interact with our services.
By accessing or using our Site, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access or use the Site.
- Company Name: Home Plus Storage CANADA Limited
- Website: www.homeplusstorage.com
- Email: rulefication@homeplusstorage.com
- Address: 2135 Hwy #6, Puslinch, ON N0B 2J0, Canada
- Phone: +1 905 854 6079
2. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you (“Personal Information”). The categories we collect include:
A. Information You Provide Directly:
- Account Information: When you create an account, we collect your name, email address, and a password.
- Order and Transaction Information: When you make a purchase, we collect your name, billing and shipping addresses, phone number, email address, and payment information. Payment details are processed securely by our third-party payment processors; we do not store full credit card numbers.
- Communication Data: When you contact us via email, contact forms, or phone, we collect your name, email address, phone number, and the content of your communication.
- Marketing Preferences: Your preferences for receiving marketing communications from us, such as newsletters about new products or offers like our “Limited Time Offer: Up to 40% Off on selected items.”
B. Information Collected Automatically:
- Usage and Device Data: When you browse our Site, we automatically collect information such as your IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, links clicked, and other browsing activity.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, analyze site traffic and trends, and understand your shopping habits. You can control cookie settings through your browser.
C. Information from Third Parties:
We may receive information about you from third parties, such as:
- Social media platforms if you interact with our profiles or use social login features.
- Analytics providers and advertising networks.
- Service providers that help us with fraud prevention and payment processing.
3. How We Use Your Information
We use your Personal Information for various business purposes, including:
- To Fulfill Your Orders: Process your transactions, deliver products (including managing shipping and tracking), manage returns, and provide customer support.
- To Operate and Improve Our Site and Services: Provide, maintain, personalize, and improve the functionality and content of our Site. Analyze how users interact with our Site to develop new products, services, and features, and to present content like “TRENDING NOW” or “Best Sellers” relevant to your interests.
- To Communicate With You: Send you transactional emails (order confirmations, shipping updates), respond to your inquiries, and send you marketing communications (where you have opted-in) about promotions, new arrivals (e.g., “Closet storage bag,” “Luggage storage bag,” “Small hook,” “Storage box under the bed”), special offers, and company news.
- For Security and Fraud Prevention: Protect the security and integrity of our Site, services, and business; detect, prevent, or investigate fraudulent transactions, security breaches, or other prohibited or illegal activities.
- To Comply with Legal Obligations: Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
4. How We Share Your Information
We do not sell your Personal Information. We may share your information in the following limited circumstances:
- With Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping and delivery, data analysis, email delivery, hosting, customer service, and marketing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- For Business Transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- For Legal Reasons: We may disclose information if we believe it is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, ensure the safety of our users or the public, or protect against legal liability.
- With Your Consent: We may share your information for any other purpose disclosed to you at the time of collection with your consent.
5. Cookies and Tracking Technologies
We use cookies to remember items in your shopping cart, understand site usage, and customize your experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.
6. Your Choices and Rights
Depending on your location, you may have certain rights regarding your Personal Information:
- Marketing Communications: You can opt-out of receiving promotional emails from us by following the “unsubscribe” link in any promotional email. You may still receive transactional emails related to your orders.
- Account Information: You can review and update your account information by logging into your account on our Site.
- Access, Correction, and Deletion: You may have the right to request access to, correction of, or deletion of the Personal Information we hold about you. To exercise these rights, please contact us at rulefication@homeplusstorage.com. We will respond in accordance with applicable law.
- Do Not Track: Our Site does not currently respond to “Do Not Track” signals from web browsers.
7. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. These include encryption (SSL), secure servers, and access controls. However, no electronic transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
8. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting reasons). We determine the appropriate retention period based on the amount, nature, and sensitivity of the data, and the potential risk of harm from unauthorized use or disclosure.
9. International Data Transfers
Our company is based in Canada. If you are accessing our Site from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where our servers are located and our central database is operated. The data protection laws in Canada may differ from those of your country. By using our Site, you consent to the transfer of your information to Canada.
10. Third-Party Links
Our Site may contain links to other websites that are not operated by us. This Privacy Policy does not apply to third-party websites. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
11. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 16 without parental consent, we will take steps to delete that information.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the Site after any change constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Home Plus Storage CANADA Limited
2135 Hwy #6, Puslinch, ON N0B 2J0, Canada
Email: rulefication@homeplusstorage.com
Phone: +1 905 854 6079
Thank you for trusting Home Plus Storage. We are committed to protecting your privacy while helping you create a more organized and joyful living space.